Creative Cloud Constantly Spinning:

[tristenr4464142]

[Moderator moved from The Lounge to Creative Cloud Download & Install.]

I downloaded the free trial of Photoshop, which had to use Adobe Creative Cloud to download the software. The download is complete, however when I go to open Photoshop it comes up with a Creative Cloud Photography screen that continues to spin saying 'Please wait for a moment.' I have tried restarting the computer, uninstalling and re-installing, and nothing seems to help

[kglad]

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

[tristenr4464142]

Thanks for the reply - I had actually tried those steps yesterday before posting here and it didn't help at all unfortunately

[kglad · Accepted solution]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html