1 Reply Latest reply on Sep 28, 2017 1:01 PM by Adorobat

    Signed document cannot be saved?

    nefeli2007

      I am signing a document but when I am trying to save it in the folder I want, I get a message that I need to save it under a different name or different folder. Any ideas how to overcome this? Using Adobe Acrobat XI Pro

        • 1. Re: Signed document cannot be saved?
          Adorobat Adobe Employee

          Hi Nefeli,

           

          Sorry for the delay in response.

           

          As mentioned above, when trying to save a signed pdf, you are receiving a message to save it under a different folder or with a different name, is that correct?

           

          If you have Windows OS installed on the machine, try turning off Preview pane in Windows Explorer and see if that works:

          For Windows 10/8- launch windows explorer > click "View" in the left-hand corner > and click Preview Pane.

          For Windows 7-  launch windows explorer > click "Organize" in the left-hand corner >Layout > and click Preview Pane.

           

          Let us know how it goes.

          Shivam

          1 person found this helpful