Please provide us with additional information.
- What version number of Photoshop are you using, and what OS and version?
- Where did the 3D .PSB file originate? Did you create it in Photoshop, or did it come from somewhere else?
- When you say "open any 3D object," can you describe exactly what you're doing?
- Screen shots including any relevant dialog or warning boxes would be helpful.
I'm using CS5 64 bit (Version: 12.0.4) on Windows 10.
The 3D file is from the internet, I can send you link if you'd like?
I'm just double clicking to open it and it pop up with a prompt "Rasterize 3D Layer"
Which give me two options "Okay" or "Cancel"
If you have a link to the file, please send it and I’ll try to take a look.
Have you tried any other 3D files from other sources? Usually 3D files are provided in a 3D file format, such as OBJ, KMZ, DAE or 3DS. These files can be opened directly, or can be added to an existing document by using the command 3D > New Layer from 3D File.