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i import the file and start the sequence. but when i press play i only here audio and see no video
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More information needed for someone to help... please click below and provide the requested information
-Troubleshooting https://forums.adobe.com/thread/2261475
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
-WITH Exactly which version of Premiere Pro
-WITH exactly what are the codec details of what you are editing?
-WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version
Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
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A couple of possibilities:
Audio does not add to sequence (mts files)
FAQ: Why does audio or video not go to the track where I drop it?
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Boy, that's not much to go on.