1 Reply Latest reply on Nov 2, 2017 1:53 AM by meenakshin83966505

    Extracting Fonts from PDF error - Arial Narrow Bold

    Comms_JPL

      Hi everyone,

       

      I recently encountered this issue while trying to open some PDF files: Impossible to extract the incorporated fonts: FAAABC+ArialNarrow-Bold.

      Capture d’écran 2017-09-22 à 10.19.49.png

       

      When looking into the Fonts Book, I can see that the font is available:

      Capture d’écran 2017-09-22 à 10.21.10.png

       

      Here's the info for the font:

      Capture d’écran 2017-09-22 à 10.22.44.png

       

      I am using Adobe Acrobat Reader DC Version 2017.012.20098.

      The OS is macOS Sierra Version 10.12.6

      The software is up to date as well as the OS.

       

      The error is showing up on multiple computers, all MAC so far.

       

      I have seen the fix for Microsoft Windows but didn't find anything for macOS.

       

      Anyone have an idea about this?