7 Replies Latest reply on Oct 31, 2017 9:49 AM by msomcwall

    After Effect CC 2017 freeze at Initializing Media Core

    mintink_unknown

      Installed it and unable to launch, keep freezing at Initializing Media Core and no response. I had already tired After Effects or Premiere Pro crashes after starting,, and various method mention on the forum, but I still couldn't find a way to solve this problem, I had no idea what's going on, and I don't have this problem on my pervious CC 2015, (already uninstall before i install cc 2017, not so wise) Any idea how to fix it? Thank you very much!

       

      MacBook Pro (Retina, 15-inch, Mid 2014)

      V 10.12.6

      2.5 GHz Intel Core i7

      16 GB 1600 MHz DDR3

      Intel Iris Pro 1536 MB