6 Replies Latest reply on Feb 15, 2018 5:24 AM by docedoc

    Captivate subscription not recognized on download page or Creative Cloud

    ShawnBelew Level 1

      Hello,

       

      I uninstalled Captivate because it kept crashing when trying to use it so I was going to reinstall it.  However once uninstalled it does not appear in my Creative Cloud launcher and when I try to download it from the site it only gives me the option to buy it again or get a trial.  What am I missing here?