1 Reply Latest reply on Sep 25, 2017 2:09 AM by Nanaky

    Check Activation

    taozibub

      Recently, my Digital Editions stopped working completely, and would no longer open. I tried restarting my laptop, verifying files, all of that, and it still would not open. Upon uninstalling and reinstalling, every time I try and add a book to Digital Editions, I get an "Error! Check Activation" message. My computer and Digital Editions are registered, and I have absolutely no idea how to open books anymore. In desperate need to know how to fix this, as I use Digital Editions a lot for my work, and I am now seriously behind due to the application not working, and now even more behind due to this. Thanks.

        • 1. Re: Check Activation
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Press WINDOWS + R.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Remove the Adept Folder.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize..

           

          Macintosh:

           

              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.