3 Replies Latest reply on Sep 26, 2017 11:52 PM by suruthip44984572

    Video card error


      I using Dell machine and recently i installed photoshop. Photoshop can't recognize my  video card. It shows not "XP-64"

        • 1. Re: Video card error
          davescm Adobe Community Professional

          You haven't given us much to go on.


          Can you give us the following:

          a. What is the model and version of the video card

          b. Go to Photoshop >Help > System info. Click on copy then paste the info here.



          • 2. Re: Video card error
            arjunb88449578 Level 1

            Give some detail information about your problem.


            Anyway, Here i give some steps to resolve this issues , The video card driver says that it does not support the minimum requirements for Photoshop. Check your video card capabilities against the requirements for Photoshop OpenGL use ( GPU and OpenGL support | Photoshop CS4, CS5 ). Updating the video card driver may solve the problem.  If these steps not resolve your problem, give me some details about your Photoshop version and graphics card module name. 


            Arjun, [Link removed by moderator] consultants

            • 3. Re: Video card error
              suruthip44984572 Level 1

              I update the video driver. Now its working thank you so much