Go to Window > Workspaces > Reset Standard to reset your actual workspace and open the standard one where you should access to the Character Panel. If not, go to window > character.
Go to window-> character
or you can reset the workspace :
window-> workspace-> standard or default
and select reset
Half of your application frame is outside the realms of your current monitor. To fix this, click on the Green button in the top/ left corner of the application frame to resize the app frame to fit your monitor.
This sometimes happens if you move from one machine with a larger resolution, to a laptop.
Did you get this sorted, EdPhipps? What did you end up doing?