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Drag and Drop Not Working on touch-enabled desktop and tablet screens

New Here ,
Sep 26, 2017 Sep 26, 2017

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HELP!

We found that Drag and drop is not working on our Surface Pro Tablets that we use for the majority of our users.

Does anyone have a workaround to get Drag and Drop to work?

Reached out to Adobe and they said:

"I have investigated it further and I would like to inform you that Captivate runtime is not certified on touch enabled desktop/surface screens."

Very disappointing.

Please help.

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