1 Reply Latest reply on Sep 30, 2017 1:28 AM by orplid

    Unauthorize ADE with non-existing ID

    orplid

      Hi,

       

      I have a somewhat peculiar problem. I got a new Adobe ID because I wanted to give up the email account associated with my old Adobe ID. Therefore I unregistered the email account and the Adobe ID. Unfortunately I forgot to unauthorize ADE before unregistering its Adobe ID. Now I can't reauthorize ADE using my new ID because I can't unauthorize ADE using my (no more existing) old ID.

       

      So I need some magic from the support team. (Adobe chat sent me here)

       

      Regards

      hk