Unauthorize ADE with non-existing ID

[orplid]

Hi,

I have a somewhat peculiar problem. I got a new Adobe ID because I wanted to give up the email account associated with my old Adobe ID. Therefore I unregistered the email account and the Adobe ID. Unfortunately I forgot to unauthorize ADE before unregistering its Adobe ID. Now I can't reauthorize ADE using my new ID because I can't unauthorize ADE using my (no more existing) old ID.

So I need some magic from the support team. (Adobe chat sent me here)

Regards

hk

[orplid · Accepted solution]

I'm answering myself. in case somebody else has got the same problem:

Windows: Delete the folder HKEY_CURRENT_USER\Software\Adobe\Adept\Activation in the Windows Registry.

Thank you