Is that a question or a statement?
Exactly how are you trying to convert a Word document to PDF? What software / tools/ method are you using and what messages / symptoms are you experiencing?
Wanted to convert a word document on window microsoft surface, but it didn't allow to convert.
Error messages listed as license has expired and/or your account is closed. etc.
We have Acrobat Pro DC subscription and we are using Adobe Acrobat. How to solve this problem?