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Sorry your situation is what brought you here...
Best solution: GET THE SOURCE FILES. That employee (be she former W2 or 1099 contractor) OWES the company those files. Have your legal department begin proceeding right away - no, I'm not kidding.
Short of that, you have some serious work ahead of you. This forum is probably not the place to begin your training on RoboHelp. I recommend hiring a day of training from an experienced RH user in your area. Short of that, try Rick's and/or Peter's sites (a quick look/search on this forum will be most helpfull).
Good luck - let the forum know how it goes.
Thanks for the feedback.
I have read Peter Granger's article on reverse engineering. A lot of it's over my head, but I still think I get some of the basics.
I believe I have correctly got the source files by decompiling the .chm. The next step in Mr. Granger's article says to "get the HHP Builder," which I have done. I am stymied at that point, though. What am I supposed to do with that? I am guessing that is going to build a project file somehow.
I also see that even if this works, I'll probably lose a bunch of stuff I'll have to rebuild. That right?
I'd suggest that you decompile the .chm file with KeyTools, as that will generate a project (.hhp) file for you as a matter of course. Then you can use the .hhp file to load the project back in to RoboHelp.
You may still need to do some cleaning up afterwards, as explained in the "What will be lost?" section of Peter's article. For this reason, GEWB's advice to track down the previous author's source files if at all possible is right on the money.