0 Replies Latest reply on Sep 28, 2017 8:49 PM by forestfrary

    have 1yr creative cloud subscription, can't use mobile app

    forestfrary

      Hey all.

       

      I'm a photographer on the run, and I need lightroom mobile. I downloaded it but it said my trial was expired and I needed a CC membership (thought I did if i have a 1yr long membership and can access EVERYTHING in the creative suite on my desktop...). I tried downloading the creative cloud app, and everything I need image library wise is there. For whatever reason, I cannot get lightroom to realize I HAVE a membership and that there is no trial error. So then I bought the 9.99/mo plan for the photo suite and now I feel it's unnecessary....

       

      Ugh.

       

      HELP!