1 Reply Latest reply on Oct 12, 2017 10:14 PM by Mohit Goyal

    Photoshop CS 6 crashes on opening

    appib87119251

      Screenshot (33)p.jpg

      every time i try to open Photoshop (or illustrator) CS6 a dialog box open appears saying "Windows is trying to identify the problem". It doesn't say anything else .

      if i wait nothing happens.

      if i click "cancel" then both the dialog box and Photoshop (illustrator) closes.

      i don't get any crash reports.