every time i try to open Photoshop (or illustrator) CS6 a dialog box open appears saying "Windows is trying to identify the problem". It doesn't say anything else .
if i wait nothing happens.
if i click "cancel" then both the dialog box and Photoshop (illustrator) closes.
i don't get any crash reports.
Please let us know the exact version of Photoshop CS6 you are using now? Also, if there's any crash log please share the same with us.
How to find the crash logs windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows