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Photoshop question

New Here ,
Oct 03, 2017 Oct 03, 2017

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I met the last update when installed, I don't know whether we have the same situation, and then I was updated, and then show me the error in the installation process, will need to reinstall the software to delete, and then display the error 16 hope someone can tell me what's going on. Online, etc urgent

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correct answers 1 Correct answer

Community Expert , Oct 03, 2017 Oct 03, 2017

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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Error 16 is a folder permissions issue:

Configuration error in Adobe Creative Cloud

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New Here ,
Oct 03, 2017 Oct 03, 2017

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What do you need me to do?

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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Follow the step-by-step instructions in the link I provided.

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New Here ,
Oct 03, 2017 Oct 03, 2017

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Where is there?

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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New Here ,
Oct 03, 2017 Oct 03, 2017

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QQ截图2017、.png

Oh, oh, thank you. You can use it. Thank you very much for your help

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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You are very welcome.

~Barb

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New Here ,
Oct 03, 2017 Oct 03, 2017

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Thank you very much

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New Here ,
Oct 03, 2017 Oct 03, 2017

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QQ截图20171003225538.png

Can you read Chinese?

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Community Expert ,
Oct 03, 2017 Oct 03, 2017

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Sadly, no.

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