5 Replies Latest reply on Oct 10, 2017 6:10 AM by alaaa39293643

    Deleting Folder

    alaaa39293643 Level 1

      I want to delete this folder.. but I can't

      What Shall I do?


        • 1. Re: Deleting Folder
          Captiv8r Adobe Community Professional & MVP

          Hi there


          I'm not sure what language is being used, so I cannot confirm what the actual folder name is.


          By chance, do you have content that has been either linked or imported from Microsoft Word?


          If so, and the Word document contains images, we regularly see Word itself causing an additional folder being created to store those images. For example, if you have a Word document that is named: ReallyCoolFile.DOCX, you would expect to see something like ReallyCoolFile_Files be created as a folder. And inside that folder would be images that were in the original document.


          Not sure if I've given you anything actually helpful, but perhaps it's a place to start looking?


          Cheers... Rick

          1 person found this helpful
          • 2. Re: Deleting Folder
            Karin_Albrecht Level 1

            Hi there,

            Could it be that there is still a document stored in the folder you want to delete (looks like it is on your screenshot). Try first deleting all content of your folder and then try again deleting the folder. As far as I know, only empty folders can be deleted.

            Hope this helps.

            Kind regards,


            1 person found this helpful
            • 3. Re: Deleting Folder
              alaaa39293643 Level 1

              The folder name is in Arabic.

              I copy and paste from Word Document, then I delete the image and Insert it again.

              I don't know how to delete the one in blue circle.Problem.jpg

              • 4. Re: Deleting Folder
                Karin_Albrecht Level 1

                Hm, does the file circled in blue not disappear after you save your document with the new image? Does this file you cannot delete have any properties (right mouse click - properties)? Is it used in any other file (right mouse click - properties - tab Used in)?

                Kind regards


                • 5. Re: Deleting Folder
                  alaaa39293643 Level 1

                  I found that this item is associated with an image with problem

                  so I deleted the image then I was able to delete it.

                  Then problem is solved.