Adobe Pro XI Crashes every 4th time i save a scanned document - Canon DR-7580

[eddieh70160969]

https://files.acrobat.com/a/preview/f3952fc9-9456-409e-a665-e8a5b2e0ee19

here is my dump file

Windows 7

Adobe Acrobat Pro XI 11.022

Canon Scanner DR-7580

latest canon drivers

will scan documents fine but when extracting individual pages, it will crash after I try to save the 4th page

[AnandSri]

Hi Eddieh,

As per the description above, the Acrobat Pro 11 is crashing while extracting individual pages of PDF, Is that correct?

Please refer to the following link which discusses the similar issue:  Acrobat X Crashes when extracting pages (after extracting and sharing other pages)  Link: https://forums.adobe.com/thread/1965345

Acrobat Pro DC Crashing when extracting pages (Edit PDF)  Link: https://answers.acrobatusers.com/Acrobat-Pro-DC-Crashing-when-extracting-pages-q284700.aspx

You may also refer to Troubleshoot Windows system errors, freezes | Adobe software

Acrobat XI crashes during scanning maybe after Windows 10 upgrade Link: https://forums.adobe.com/thread/2320529

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.