1 Reply Latest reply on Oct 10, 2017 2:59 PM by ProDesignTools

    Activate Adobe on a new Laptop

    huskernkc Level 1

      Hello,

       

      I have purchased 30 new Dell laptops for our company running Windows 10 Pro, the Adobe Acrobat Std is installed via the digital download, have done this in the past without any issues, however, now it's requiring me to activate with a Adobe ID when setting these up.  I didn't need to this in the past.  I don't want to have to setup a new ID for each user, what's an alternative to activating the software?

       

      Thank you,

      Dwain

        • 1. Re: Activate Adobe on a new Laptop
          ProDesignTools MVP & Adobe Community Professional

          Hey Dwain, how did you purchase the software or your licenses originally? Are you on a Volume or Enterprise plan?

           

          The generic Acrobat download will ask for a login. Is that how you obtained the installers in the past?

           

          There are various different scenarios for obtaining and activating the software if you made a business purchase, so that's probably the issue here.