1 Reply Latest reply on Oct 5, 2017 1:07 PM by cselhost

    Cannot download books from library sites - E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

    dellar23763711

      I have been using Digital Editions to read eBooks from various university and public library sites for several years. Recently, I have not been able to open downloaded materials. I get this message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

       

      It appears from the forum that this has been an ongoing problem but the May 2017 queries remain unanswered.

      What is the issue? How do I fix it?

      As ADE is the only platform compatible with iMac for my university library, the issue is quite urgent.