2 Replies Latest reply on Oct 6, 2017 8:23 AM by TenBrink6

    Read Only Error when Bates Stamping

    TenBrink6

      I am attempting to bates stamp a pdf and getting a "read only" error. The pdf is coming as an Outlook attachment. I'm opening it, going to the bates stamping and chosing Add Files/Add Open File.  I immediately get an error that says "Please remove problem files from your list."  Next to my one open file, I have the message, "Read only files cannot have bates stamp added."

       

      If I save the same pdf and run through the bates stamp options adding it not as an open file, I can bates stamp it, however that is extra steps.  It doesn't happen every time so it's not a default issue.  I've checked the properties and there's nothing to indicate any of the problem files are read only.