2 Replies Latest reply on Apr 9, 2018 10:53 AM by Ahmed_Ben_Salem

    Printed Documentation not working in Adobe RoboHelp 11 HTML "Microsoft® Word has not been started

    Ahmed_Ben_Salem Level 1



      I am using RoboHelp 11 HTML version, my operating system is Windows 7 Professional. I am trying to generate either a Word or a PDF file but I am getting the following error: "Microsoft® Word has not been started on this computer. Launch Word and click the 'Start using Microsoft® Word' option before generating Printed Documentation again."


      Printed Documentation Error.PNG

      Here is some of the troubleshooting that I did:

      • Enable all macros in MS Word 2013.
      • I created a blank project and tried to generate Printed Documentation still getting the same exact error message.

      Any help or suggestion is very welcome.


      Thank you in advance!