0 Replies Latest reply on Oct 9, 2017 5:24 PM by marie-claudel25658742

    Adobe Digital Edition - problems uploading e-books

    marie-claudel25658742

      Hi,

       

      I have been experiencing problems uploading books after many months without issues. The Kobo Customer Service went through different steps with me including updating my Adobe Digital Edition and removing the e-reader authorization and reactivating it. Still not working.

       

      They indicated that it might be an issue related to my Adobe ID. I tried getting answer from the Adobe support team, but they referred me to the Forum.

       

      Anything you can do to help? It seems that my Sony E-reader PRS-T1 doesn't recognise my ID anymore.

       

      Thanks in advance.

       

      MC