I have some movies that I recorded with my iPhone. They are .mov files. I have imported movies in the past just fine. Today when I did, after effects said it needed to use a codex and installed it. But all that is coming over is the sound. I tried to put it in Premier what I am not as good with. But again there is nothing in the video section but a black screen, no key frames at all.
How do I fix this? Is this a new problem with the IPhone update?
How did you get the movie from the phone to the computer? Sometimes the file gets truncated during the transfer. If it's an iPhone, connect the phone to your computer and open the Preview app. Under file you'll see something about connecting to your iPhone. Click on that and download the files directly that way. Then you should be able to drop the file right into After Effects without problem. I've done it that way dozens of times without any special CODEC. If that doesn't work, try opening the file in Adobe Prelude and converting it to an H264 or ProRes.