1 Reply Latest reply on Oct 12, 2017 11:16 AM by chelseas45502236

    After Effects Installed but Won't Open

    chelseas45502236

      I have After Effects installed on my PC. When I click "Open" (in the creative cloud menu) I see a file appear on my desktop (After_FX_2017-10-12 which is today's date). Nothing else happens. I have tried this multiple times and now have multiple versions of the same file on desktop.

       

      AE does not open from Start Menu either.