3 Replies Latest reply on Oct 17, 2017 4:28 PM by Nancy OShea

    Losing the will to live....


      About a month ago I noticed my account says I am on a free membership.  Strange as I have been paying for the last 3 years.  I contacted support via the chat and a month, yes a whole month later, I am still waiting for someone, anyone to sort this out.  I have asked for an email address, a phone number, anything to talk to someone who can help!  I have been promised numerous call backs, never once happening.  I don't know what I have to do to get this sorted???


      So far the level of service is rubbish, no worse than that!


      All I want is my account sorting, how hard can that be???


      Anyone know of anything I can do to get this sorted???