1 Reply Latest reply on Oct 20, 2017 3:28 AM by chrisb66276138

    Adobe App non-conversion of Word doc?

    chrisb66276138 Level 1

      Recently, the Adobe App is not receiving the correct conversion from a Word doc to produce a PDF format.  Support at Microsoft 365 spend an hour uninstalling and reinstalling the Reader, checking everything, but to no avail.  I have always been able to save from a Word doc to a PDF, so what has gone wrong and, more importantly, can it be fixed.  Both PS and Ai programmes are ok with producing a like for like doc to a PDF format.