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reset your preferences -
(or remove Win: C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and
Mac: /Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and
so how do i exactly do that? i went to the file locations and i didn't really see anything.
what's your os and what's your username (on your computer)?
well i know how to get there but i don't see anything with preferences