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HELP! CS6 File issue!!!!

New Here ,
Oct 16, 2017 Oct 16, 2017

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Hi!

I use Adobe Photoshop CS6, runs smoothly, perfectly and well, no issues except one.

I never had this issue before but recently I started using CS6 again and found that when I save a W.I.P or a finished product i have created that it does not appear anywhere in my PC.

Now when I open photoshop and open files, I can see all the files that i have saved in any type of format there. I cant see any external downloaded files like GFX Packs and ETC in a PSD form or whatever.

This is really strange because when I need to email something or send it to someone i have to use a snippit tool to capture my work which is really not getting the best quality.

Anyone know how to fix this issue where my PC can find the files and recognise them not just when searching through CS6 itself.

(Note even if i search my PC through the folder and everything nothing happens)

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Guide ,
Oct 16, 2017 Oct 16, 2017

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Open one of the lost pictures.

Click on menu File > Save as ...

What file path is displayed in the Save-As window?

It should be the original saving place - provided the option "Save as to Original Folder" is checked in Edit > Prferences > File handling.

Fenja

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New Here ,
Oct 16, 2017 Oct 16, 2017

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When I do so, I check the directory but it shows desktop like it ususally is.

I checked the File Handling and the option to save to the original saving place has been selected aka ticked.

When i look through normal files on the pc i can find the files as soon as i open it when i scroll down but when i double click to open nothing happen and it says the file directory was unable to be found and the file is 0 bytes.

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Community Expert ,
Oct 16, 2017 Oct 16, 2017

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My thought would be to check your drive for errors by right clicking on your C: drive and under the Tools tab, perform a disk check and defragmentation if need be.

Next, Reset Preferences on CS6:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

                  Immediately Hold down CTRL-SHIFT-ALT

                  You will see a delete preferences dialog. Click “yes".

Now see if everything is back to normal.

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New Here ,
Oct 17, 2017 Oct 17, 2017

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I did what you said and nothing happened still cant find the files that i saved

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Community Expert ,
Oct 17, 2017 Oct 17, 2017

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Open Photoshop go to Files > Recent Files and select the file you want.

When it opens, go to the document tab, right-click on it and choose "Reveal in Explorer". It should show you where it is.

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Community Expert ,
Oct 17, 2017 Oct 17, 2017

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Run Disk Check:

https://support.microsoft.com/en-us/help/2641432/check-your-hard-disk-for-errors-in-windows-7

You may have a failing disk, as gener7 suggested.

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New Here ,
Oct 20, 2017 Oct 20, 2017

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No errors, 😞

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Community Expert ,
Oct 21, 2017 Oct 21, 2017

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Try resetting the preferences:

Preferences in Photoshop

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New Here ,
Oct 22, 2017 Oct 22, 2017

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I already have

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LEGEND ,
Oct 22, 2017 Oct 22, 2017

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What does Reveal in Explorer do When you try it?

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