2 Replies Latest reply on Oct 16, 2017 10:02 AM by KanikaS

    Creative Cloud storage issue

    Blits_Ede Level 1

      Hello,

       

      I recently updated my plan to a business account as i needed more storage for my files. In my current plan i have 100GB, but when i open Creative Cloud on my desktop, it still says "Storage Full 100% of 2gb".

       

      When opening and logging in (with the same credentials) on my co-workers computer it does however show the correct amount of 100gb. I already tried:

      - logging in and out of CC

      - closing all programs, restart computer and logging back in

      - running the Uninstaller Repair function.

       

      Is this some sort of cookie/cache related problem?

       

      Any help much appreciated.

       

      Joe.