1 person found this helpful
Phone support is also available though it is sometimes browser/setting dependent.
Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
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Creative Cloud support (all Creative Cloud customer service issues)
Unfortunately, Ned, the link you sent took me right back to the "Contact Customer Service" page ( Contact Customer Care ) I have seen over and over that, and only offers "What can I help you with?" that leads right back to the same loop to chat. I have conducted three chats, twice with the same person:
Jitesh: I have arranged a call back between 10:45 to 12.
Jitesh: Please be assure that the team will resolve the issue regarding the tax exemption.
...all to no avail.
Is there someone who has actually dealt with the tax-exempt issue and seen it through to a positive resolution? I have yet to see a forum post that leads to a step-by-step process to establishing a tax-exempt purchase.
Why is an Adobe representative marking this as "helpful" when I CLEARLY did not find it helpful. Please remove that self-serving notation.
Were you able to contact support?