Necesito utilizar Creative Cloud

[pablovh6096448]

Compre el paquete de Creative Cloud en USA, ahora que estoy en Peru, no puedo utilizar ninguna aplicacion, necesito saber como cambiar el pais asociado y utilizar los programas con tranquilidad, porfavor.

[KanikaS · Accepted solution]

Hi Pablov,

As I understand that you had purchased the subscription in the US and now you have moved to Peru and are not being able to use the apps. I see you have an Adobe account under the same ID as with forums. Your CC membership is based on your home country so you can travel without any worries. Your access to your Creative Cloud service will not experience any interruption, plus your desktop apps will already be downloaded on your desktop for your use. If you are still going to use the US billing details it should not be a problem.

Let us know if you wish to change the county and billing details. Also, please let us know what issue are you facing while using the app.

You may also Contact Customer Care for help and support.

Feel free to update the thread for any other questions.

Thanks

Kanika