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1. Re: If I am issues with an error downloading the free trial for Photoshop, if I purchase it will it make a difference?
Derek Cross Oct 17, 2017 9:28 AM (in response to carlab95378596)I suspect if you uninstall the trial version you won't be able to run it as a trial version when you reinstall.
If you have downloaded it but you can't open it try resetting the Photoshop preferences.
Hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch Photoshop. Respond in the affirmative to the dialog asking if you really want to replace the preferences.
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2. Re: If I am issues with an error downloading the free trial for Photoshop, if I purchase it will it make a difference?
terris86415680 Oct 17, 2017 9:39 AM (in response to carlab95378596)1 person found this helpfulQuite often this error is related to permissions. You don't state your OS but Windows 10 is particularly fussy about installing with 'Admin' rights due to the pesky UAC feature. The webpage below may help
"Failed to install" error received when installing Adobe Creative Cloud desktop app
Having a subscription at this time will not solve the problem .
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3. Re: If I am issues with an error downloading the free trial for Photoshop, if I purchase it will it make a difference?
carlab95378596 Oct 17, 2017 10:02 AM (in response to terris86415680)Terri thank you so much. I followed the link you sent and used the cleanup tool and I am working now!! You are amazing
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4. Re: If I am issues with an error downloading the free trial for Photoshop, if I purchase it will it make a difference?
terris86415680 Oct 17, 2017 10:10 AM (in response to carlab95378596)nice to hear it worked.
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5. Re: If I am issues with an error downloading the free trial for Photoshop, if I purchase it will it make a difference?
Derek Cross Oct 17, 2017 10:19 AM (in response to carlab95378596)I second that!