2 Replies Latest reply on Oct 18, 2017 12:57 PM by KanikaS

    how to download apps from creative cloud?

    normal82124086 Level 1

      I bought creative cloud which lets me download any app from it and I want to download illustrator, but it tells me this," Another installer is currently running, which must be closed before installing this product.Please close or wait for other installers to complete.(Error Code-P81)" Does anyone know what else to do? How can I know what other installer is running? Can anyone help me solve this?