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For some reason after obtaining a subscription to use Technical Communication Suite, I'm unable to activate my Acrobat Pro that should come with it.
Since it's a subscription, there's no serial number to enter. It knows I have an Adobe account, but it won't acknowledge that as being part of my Technical Communication Suite subscription.
You'll need to phone them or shoot an e-mail to TechComm@adobe.com.
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Check with Adobe Support - IIRC you still download and install TCS software and use a serial number even if you are running a subscription.
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When I've gone through the steps to get to that point, it routes me to the forums when it comes to "activation and license" issues.
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You'll need to phone them or shoot an e-mail to TechComm@adobe.com.
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I have ia similar problem. I have been subscribed to photography plan including Acrobat Pro and I cannot use it. When I go to the my plan, it suggests me to buy it. I try to byu it and there is a message that I already own it.
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Usually this is the result of Adobe getting business and personal plans mixed up - contact the Tech Cimm folks at the e-mail I posted before.