7 Replies Latest reply on Oct 19, 2017 2:35 PM by davescm

    Computer turns off using Photoshop CC17/18

    Andrea_Canzi

      I've recently bought a new Asus 15" Vivobook Pro N580VD. I've immediately installed Photoshop CC17 (and today I've updated it to the 2018 version). In both cases while I'm using the program my computer turns off by itself without any warning (like it runs out of battery). Moreover it is very slow and lags even if the laptop is very powerful. I've already tried to switch off "use graphics processor" option but without it I can't rotate the canvas. Do you have any solutions?

      --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

      Processor: intel® core™ i7-7700hq (2.8 ghz)

      RAM: 16 gb ddr4

      GPU: nvidia® geforce® gtx 1050, 4 gb ddr5

      Screen: 15.6 pollici - 3480x2160 pixel - uhd- led

      SSD: 512 gb

        • 1. Re: Computer turns off using Photoshop CC17/18
          Akash Sharma Adobe Employee

          Hi AndreaCanzi,

           

          Could you please open Photoshop CC and share the Help>>System info report with us? See Learn how to access and read your Photoshop system info.

           

          Also, If you un-check the option "Use graphics processor" , Photoshop do not crash the system anymore. Is that correct?

           

          Thanks,

          Akash

          • 2. Re: Computer turns off using Photoshop CC17/18
            Andrea_Canzi Level 1

            I un-check the "use graphic processor" option only for few minutes, because I need  to rotate the canvas while i'm working with photoshop. So I'm not sure if,  with this option un-cheked, the system won't crash anymore. Even because these system crashes happened sometimes few minutes after I opened the program, but sometimes Photoshop works for hours and then the system crashes and the lapton turns off. Also these crashes sometimes coincided with some comands I use, like "save" or when i close Photoshop, but other times hapened only with the program opened. Thank you very much for the reply, I hope that with my "sistem info" we can reach a solution.

             

             

            Here are my sistem info:

            Versione di Adobe Photoshop: 19.0 20170929.r.165 2017/09/29: 1138933  x64

            Numero di avvii: 26

            Sistema operativo: Windows 10 64 bit

            Versione: 10 o versione successiva 10.0.15063.296

            Architettura di sistema: Famiglia CPU Intel:6, Modello:14, Stepping:9 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

            Conteggio processore fisico: 4

            Conteggio processore logico: 8

            Velocità processore: 2808 MHz

            Memoria incorporata: 16265 MB

            Memoria disponibile: 2 MB

            Memoria disponibile per Photoshop: 14318 MB

            Memoria usata da Photoshop: 60 %

            Surface Dial: attivato.

            Livelli alias: disattivato.

            Palette modificatori: attivato.

            Highbeam: ^ 0 ®Dimensioni porzioni immagine: 1024 K

            Livelli cache immagine: 4

            Anteprima font: Media

            Composizione testo: Latino

            Monitor: 1

            Visualizza limiti: alto= 0, sinistra= 0, basso= 1080, destra= 1920

            Disegno OpenGL: attivato.

            OpenGL - Consenti GPU precedenti: Non rilevato.

            OpenGL - Modalità disegno: Avanzata

            OpenGL - Consenti modalità normale: True.

            OpenGL - Consenti modalità avanzata: True.

            AIFCoreInitialized=1

            AIFOGLInitialized=1

            OGLContextCreated=1

            NumGLGPUs=1

            NumCLGPUs=2

            NumNativeGPUs=0

            glgpu[0].GLVersion="4.1"

            glgpu[0].IsIntegratedGLGPU=0

            glgpu[0].GLMemoryMB=1024

            glgpu[0].GLName="Intel(R) HD Graphics 630"

            glgpu[0].GLVendor="Intel"

            glgpu[0].GLVendorID=32902

            glgpu[0].GLDriverVersion="22.20.16.4708"

            glgpu[0].GLRectTextureSize=16384

            glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

            glgpu[0].GLRendererID=22811

            glgpu[0].HasGLNPOTSupport=1

            glgpu[0].GLDriver="igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,ig d10iumd32,igd12umd32"

            glgpu[0].GLDriverDate="20170616000000.000000-000"

            glgpu[0].CanCompileProgramGLSL=1

            glgpu[0].GLFrameBufferOK=1

            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 22.20.16.4708"

            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

            glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

            glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

            glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

            clgpu[0].CLPlatformVersion="2.1 "

            clgpu[0].CLDeviceVersion="2.1 "

            clgpu[0].IsIntegratedCLGPU=1

            clgpu[0].CLMemoryMB=6498

            clgpu[0].CLName="Intel(R) HD Graphics 630"

            clgpu[0].CLVendor="Intel(R) Corporation"

            clgpu[0].CLVendorID=32902

            clgpu[0].CLDriverVersion="22.20.16.4708"

            clgpu[0].CLBandwidth=1.33442e+10

            clgpu[0].CLCompute=169.616

            clgpu[1].CLPlatformVersion="1.2"

            clgpu[1].CLDeviceVersion="1.2 CUDA"

            clgpu[1].IsIntegratedCLGPU=0

            clgpu[1].CLMemoryMB=4096

            clgpu[1].CLName="GeForce GTX 1050"

            clgpu[1].CLVendor="NVIDIA Corporation"

            clgpu[1].CLVendorID=4318

            clgpu[1].CLDriverVersion="382.53"

            clgpu[1].CLBandwidth=6.81992e+10

            clgpu[1].CLCompute=617.687

            Tipo di licenza: Iscrizione

            Numero di serie: 90970234660332738891

            GUIDBucket:

            Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

            Percorso file temporanei: C:\Users\andre\AppData\Local\Temp\

            La memoria virtuale di Photoshop dispone di I/O asincrono attivato

            Volumi di memoria virtuale:

              D:\, 931,5 GB, 930,9 GB disponibili

              C:\, 475,9 GB, 377,0 GB disponibili

            Cartella plug-in richiesti: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

            Cartella plug-in principali: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

             

             

            Componenti installati:

               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 

               ACE.dll   ACE 2017/09/19-18:51:44   79.586793   79.586793

               AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

               AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0 

               AdobeOwl.dll   Adobe Owl   5.2.11 

               AdobePDFL.dll   PDFL 2017/09/01-01:08:01   79.239219   79.239219

               AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263 

               AdobeSVGAGM.dll   AdobeSVGAGM   79.586793   79.586793

               AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

               AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

               adobe_caps.dll   Adobe CAPS   10,0,0,6 

               AGM.dll   AGM 2017/09/19-18:51:44   79.586793   79.586793

               ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6 

               AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

               amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

               ARE.dll   ARE 2017/09/19-18:51:44   79.586793   79.586793

               AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

               AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

               Bib.dll   BIB 2017/09/19-18:51:44   79.586793   79.586793

               BIBUtils.dll   BIBUtils 2017/09/19-18:51:44   79.586793   79.586793

               boost_date_time.dll   photoshopdva   11.1.0 

               boost_filesystem.dll   photoshopdva   11.1.0 

               boost_signals.dll   photoshopdva   11.1.0 

               boost_system.dll   photoshopdva   11.1.0 

               boost_threads.dll   photoshopdva   11.1.0 

               cg.dll   NVIDIA Cg Runtime   3.0.00007 

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007 

               CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

               CoolType.dll   CoolType 2017/09/19-18:51:44   79.586793   79.586793

               CRClient.dll   Adobe Crash Reporter Client DLL   1.6.1.0 

               dnssd.dll   Bonjour   3,0,0,2 

               dvaaudiodevice.dll   photoshopdva   11.1.0 

               dvacore.dll   photoshopdva   11.1.0 

               dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0 

               dvamarshal.dll   photoshopdva   11.1.0 

               dvamediatypes.dll   photoshopdva   11.1.0 

               dvametadata.dll   photoshopdva   11.1.0 

               dvametadataapi.dll   photoshopdva   11.1.0 

               dvametadataui.dll   photoshopdva   11.1.0 

               dvaplayer.dll   photoshopdva   11.1.0 

               dvatransport.dll   photoshopdva   11.1.0 

               dvaui.dll   photoshopdva   11.1.0 

               dvaunittesting.dll   photoshopdva   11.1.0 

               dynamiclink.dll   photoshopdva   11.1.0 

               ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1133690   81.1133690

               icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

               icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

               icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

               igestep30.dll   IGES Reader   9.3.0.113 

               imslib.dll   IMSLib DLL   10.0.0.22 

               JP2KLib.dll   JP2KLib 2017/08/23-01:11:25   79.267771   79.267771

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 

               libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 

               libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

               LogSession.dll   LogSession   7.4.1.60.45263 

               mediacoreif.dll   photoshopdva   11.1.0 

               MPS.dll   MPS 2017/09/01-01:08:01   79.586120   79.586120

               pdfsettings.dll   Adobe PDFSettings   1.04 

               Photoshop.dll   Adobe Photoshop CC 2018   19.0 

               Plugin.dll   Adobe Photoshop CC 2018   19.0 

               PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.0.0 

               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.0.0.55 

               PSArt.dll   Adobe Photoshop CC 2018   19.0 

               PSCloud.dll                                                   1.0.0.1 

               PSViews.dll   Adobe Photoshop CC 2018   19.0 

               SCCore.dll   ScCore 2017/08/31-12:13:14   81.1133690   81.1133690

               SVGRE.dll   SVGRE   79.586793   79.586793

               svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

               tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

               TfFontMgr.dll   FontMgr   9.3.0.113 

               TfKernel.dll   Kernel   9.3.0.113 

               TFKGEOM.dll   Kernel Geom   9.3.0.113 

               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 

               updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

               VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 

               VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 

               WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

               wu3d.dll   U3D Writer   9.3.0.113 

             

             

             

             

            Plug-in richiesti:

             

             

               3D Studio 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Affresco 19.0 - dal file “Filter Gallery.8bf”

               Applica texture 19.0 - dal file “Filter Gallery.8bf”

               Asimmetria 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Bagliore diffuso 19.0 - dal file “Filter Gallery.8bf”

               Bassorilievo 19.0 - dal file “Filter Gallery.8bf”

               Bordi brillanti 19.0 - dal file “Filter Gallery.8bf”

               Camera Raw 10.0 - dal file “Camera Raw.8bi”

               Carta da lettere 19.0 - dal file “Filter Gallery.8bf”

               Cineon 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Cineon.8bi”

               Collada 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Colore mezzetinte 19.0 - dal file “Standard MultiPlugin.8bf”

               Colori NTSC  19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “NTSC Colors.8bf”

               CompuServe GIF 19.0 - dal file “Standard MultiPlugin.8bf”

               Conté Crayon 19.0 - dal file “Filter Gallery.8bf”

               Contorni accentuati 19.0 - dal file “Filter Gallery.8bf”

               Contorni con inchiostro 19.0 - dal file “Filter Gallery.8bf”

               Contorni poster 19.0 - dal file “Filter Gallery.8bf”

               Contorni strappati 19.0 - dal file “Filter Gallery.8bf”

               Coordinate polari 19.0 - dal file “Standard MultiPlugin.8bf”

               Core misurazione 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “MeasurementCore.8me”

               Correzione obiettivo 19.0 - dal file “Lens Correction.8bf”

               Cristallizza 19.0 - dal file “Standard MultiPlugin.8bf”

               Curtosi 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Deforma 19.0 - dal file “Standard MultiPlugin.8bf”

               Deviazione standard 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Dicom 19.0 - dal file “Dicom.8bi”

               Distorsione curvilinea 19.0 - dal file “Standard MultiPlugin.8bf”

               Eazel Acquire 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “EazelAcquire.8ba”

               Effetto acquerello 19.0 - dal file “Filter Gallery.8bf”

               Effetto carboncino 19.0 - dal file “Filter Gallery.8bf”

               Effetto carta bagnata 19.0 - dal file “Filter Gallery.8bf”

               Effetto cromatura 19.0 - dal file “Filter Gallery.8bf”

               Effetto fotocopia 19.0 - dal file “Filter Gallery.8bf”

               Effetto increspatura 19.0 - dal file “Standard MultiPlugin.8bf”

               Effetto incrinatura 19.0 - dal file “Filter Gallery.8bf”

               Effetto intonaco 19.0 - dal file “Filter Gallery.8bf”

               Effetto onda 19.0 - dal file “Standard MultiPlugin.8bf”

               Effetto pennellate 19.0 - dal file “Filter Gallery.8bf”

               Effetto punti 19.0 - dal file “Standard MultiPlugin.8bf”

               Effetto retinatura 19.0 - dal file “Filter Gallery.8bf”

               Effetto ritaglio 19.0 - dal file “Filter Gallery.8bf”

               Effetto sfera 19.0 - dal file “Standard MultiPlugin.8bf”

               Effetto sfumino 19.0 - dal file “Filter Gallery.8bf”

               Effetto spatola 19.0 - dal file “Filter Gallery.8bf”

               Effetto spirale 19.0 - dal file “Standard MultiPlugin.8bf”

               Effetto spugna 19.0 - dal file “Filter Gallery.8bf”

               Effetto vento 19.0 - dal file “Standard MultiPlugin.8bf”

               Entropia 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Esporta tavole di consultazione colore 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Export3DLUT.8be”

               Estrusione 19.0 - dal file “Standard MultiPlugin.8bf”

               Fibre 19.0 - dal file “Standard MultiPlugin.8bf”

               Filtro Camera Raw 10.0 - dal file “Camera Raw.8bi”

               Filtro Pacchetto immagini 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “ChannelPort.8bf”

               Filtro ritaglia e raddrizza foto 19.0 - dal file “Standard MultiPlugin.8bf”

               Flash 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Fluidifica 19.0 - dal file “Liquify.8bf”

               Formato file bitmap 19.0 - dal file “Standard MultiPlugin.8bf”

               Formato IFF 19.0 - dal file “Standard MultiPlugin.8bf”

               Formato Targa 19.0 - dal file “Standard MultiPlugin.8bf”

               Fuoco prospettico 19.0 - dal file “VanishingPoint.8bf”

               Galleria filtri 19.0 - dal file “Filter Gallery.8bf”

               Gessetto e carboncino 19.0 - dal file “Filter Gallery.8bf”

               Google Earth 4 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Grana pellicola 19.0 - dal file “Filter Gallery.8bf”

               Grandangolo adattato 19.0 - dal file “Adaptive Wide Angle.8bf”

               Granulosità 19.0 - dal file “Filter Gallery.8bf”

               Halide Bottlenecks 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “HalideBottlenecks.8bx”

               HDRMergeUI 19.0 - dal file “HDRMergeUI.8bf”

               HSB/HSL 19.0 - dal file “Standard MultiPlugin.8bf”

               IGES 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Increspatura oceano 19.0 - dal file “Filter Gallery.8bf”

               Intermedio 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Intervallo 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Involucro di plastica 19.0 - dal file “Filter Gallery.8bf”

               JPEG 2000 19.0 - dal file “JPEG2000.8bi”

               Luce al neon 19.0 - dal file “Filter Gallery.8bf”

               Massimo 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Matita colorata 19.0 - dal file “Filter Gallery.8bf”

               Matlab Operation 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “ChannelPort.8bf”

               Media 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Average.8bf”

               Media aritmetica  19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Mezzatinta 19.0 - dal file “Standard MultiPlugin.8bf”

               Minimo 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Modulo Photoshop 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Photoshop3DEngine.8bi”

               Muovi 19.0 - dal file “Standard MultiPlugin.8bf”

               Nuvole 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Clouds.8bf”

               Nuvole in differenza 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Clouds.8bf”

               Ombra tratteggiata 19.0 - dal file “Filter Gallery.8bf”

               OpenEXR 19.0 - dal file “Standard MultiPlugin.8bf”

               Pastelli su superficie ruvida 19.0 - dal file “Filter Gallery.8bf”

               Patchwork 19.0 - dal file “Filter Gallery.8bf”

               Pattern mezzetinte 19.0 - dal file “Filter Gallery.8bf”

               PCX 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “PCX.8bi”

               Penna grafica 19.0 - dal file “Filter Gallery.8bf”

               Pennello a secco 19.0 - dal file “Filter Gallery.8bf”

               Photoshop Touch 19.0 - dal file “PSDX.8bi”

               Pixar 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Pixar.8bi”

               PLY 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Portable Bit Map 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “PBM.8bi”

               Porzioni 19.0 - dal file “Standard MultiPlugin.8bf”

               Porzioni mosaico 19.0 - dal file “Filter Gallery.8bf”

               PRC 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Radiance 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Radiance.8bi”

               Rendering griglia di consultazione colore 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Export3DLUT.8be”

               Riduzione effetto mosso 19.0 - dal file “Shake Reduction.8bf”

               Riflesso obiettivo 19.0 - dal file “Standard MultiPlugin.8bf”

               Ritaglia e raddrizza foto 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “CropPhotosAuto.8li”

               Routine FastCore 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “FastCore.8bx”

               Routine MMXCore 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “MMXCore.8bx”

               Salva per Web 19.0 - dal file “Save for Web.8be”

               Sfocatura con obiettivo 19.0 - dal file “Lens Blur.8bf”

               Sfocatura migliore 19.0 - dal file “Standard MultiPlugin.8bf”

               Sfocatura radiale 19.0 - dal file “Standard MultiPlugin.8bf”

               Solarizza 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “Solarize.8bf”

               Sommatoria 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Spaces 19.0 - dal file “Spaces.8li”

               Spruzzo 19.0 - dal file “Filter Gallery.8bf”

               STL 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Sumi-e 19.0 - dal file “Filter Gallery.8bf”

               Supporto multiprocessore 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “MultiProcessor Support.8bx”

               Supporto WIA 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “WIASupport.8li”

               SupportoScripting 19.0 - dal file “ScriptingSupport.8li”

               Timbro 19.0 - dal file “Filter Gallery.8bf”

               Togli interlacciato 19.0 - dal file “Standard MultiPlugin.8bf”

               Tracciati per Illustrator 19.0 - dal file “Standard MultiPlugin.8bf”

               Tratti a spruzzo 19.0 - dal file “Filter Gallery.8bf”

               Tratti ad angolo 19.0 - dal file “Filter Gallery.8bf”

               Tratti scuri 19.0 - dal file “Filter Gallery.8bf”

               U3D 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Varianza 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “statistics.8ba”

               Vernice di fondo 19.0 - dal file “Filter Gallery.8bf”

               Vetro 19.0 - dal file “Filter Gallery.8bf”

               Vetro colorato 19.0 - dal file “Filter Gallery.8bf”

               Virtual Reality Modeling Language | VRML 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Wavefront|OBJ 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “U3D.8bi”

               Wireless Bitmap 19.0 (20170929.r.165 2017/09/29: 1138933) - dal file “WBMP.8bi”

               Zig zag 19.0 - dal file “Standard MultiPlugin.8bf”

             

             

            Plug-in opzionali e di terze parti: NESSUNO

             

             

             

             

            Plug-in duplicati e disattivati: NESSUNO

             

             

             

             

            Impossibile caricare i seguenti plug-in: NESSUNO

             

             

            Estensioni:

             

             

               com.adobe.Butler.backend  2.0.0 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

               com.adobe.inapp.purchase  2.11.27 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

               Nuovo documento  2.1.0 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

               Librerie  2.11.27 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

               Inizio  2.1.0 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

               Temi Adobe Color  6.1.0 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

               Esporta come  3.0.13 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               Esporta come  3.0.13 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

             

             

            Periferiche TWAIN installate: NESSUNA

            • 3. Re: Computer turns off using Photoshop CC17/18
              andreamaestri Adobe Community Professional

              Try to update your graphics drivers : NVIDIA DRIVERS GeForce Game Ready Driver WHQL if it's not working then let me know!

              1 person found this helpful
              • 4. Re: Computer turns off using Photoshop CC17/18
                davescm Adobe Community Professional

                Your system info also shows you have two graphics processors. Photoshop is known to have issues running multiple GPUs. You can find info on how to disable one here (look at section 7):

                 

                Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                 

                Dave

                1 person found this helpful
                • 5. Re: Computer turns off using Photoshop CC17/18
                  Andrea_Canzi Level 1

                  I cheked the graphic driver version and it was the last one avaiable for my laptop.

                  • 6. Re: Computer turns off using Photoshop CC17/18
                    Andrea_Canzi Level 1

                    I follow the instructions on the link. Now photoshop seems to work properly (maybe a little slow) even with the "use graphic processor" option cheked (I really need it to rotate the canvas while i'm working with the program). If the problem shows again I will ask you for some other advice. For now, thank you very much!

                    • 7. Re: Computer turns off using Photoshop CC17/18
                      davescm Adobe Community Professional

                      You're welcome

                      Dave