UI Bug in AE 15.0.0

[Spacecat66]

Not sure how this one slipped past the testers. As you can see, the transform channels with multiple values overlap in the UI.

My machine is a Wacom MobileStudio Pro running windows 10.0.15063

[Spacecat66]

For troubleshooting, I've tried restarting, updating my GPU drivers, adjusting my screen scaling from everything from 100% to 300% (I normally have it at 150%). I don't have this problem in 14.2.1.34

[kulpreet singh]

Hi Spacecat66,

Have you checked for the latest drivers? Drivers | Wacom

Thanks,

Kulpreet Singh

[willaeast02]

Hello kulpreet,

I'm afraid it is not just Wacom machines. I'm on an HP Z640 Workstation running Windows 10 and XYZ values are overlapping.

[Spacecat66]

Yeah, my tablet and system drivers are all up to date. Even if I force AE to use either the discreet or integrated GPU, there's no change in behavior.

[Peru Bob]

You may want to file a bug report:

Feature Request/Bug Report Form

[Spacecat66]

There's no option for version 15.0.0 in the bug report form yet. Where do I report that?

[Peru Bob]

Spacecat66  wrote

There's no option for version 15.0.0 in the bug report form yet. Where do I report that?

Good question.  I guess they weren't expecting any bugs.

I'll try to see if I can find out from a staff member.

[Peru Bob]

Spacecat66  wrote

There's no option for version 15.0.0 in the bug report form yet. Where do I report that?

Try it again.  The option for AE 15.0 is there:

Feature Request/Bug Report Form

[BartonGarrett256]

I upgraded PS, ID, Ai and LR as soon as the announcement came out.  The new brush in Ps is really cool.

On Pr and Ae, especially Pr, I've learned the hard way to not be cannon fodder.  My two cents is those two programs are best upgraded at the first or second point release, and never ever, ever, ever in the middle of a project.  They have to play well with so many different friends.  Me, I don't want disaster pounding on my door- which means I would be working for free, missing deadlines or billing for non-productive hours.

[Alexey Tyulin]

I have the same problem. My monitor is 2560x1440 and 150% UI scaling (Windows 10). With 100% and 200% UI scaling It's displayed fine. I don't have this problem in previous versions of AE.

[Spacecat66]

I've since discovered that it's due to screen scaling and adobe's new UI font. If you set the scaling to 100 or 200 before launching AE, there's no problem. If you launch AE with the scaling between 100 or 200, the problem persists when you change the scaling with AE running. Apparently Adobe is aware of the problem but couldn't address it before launch. I was told this will be fixed in the next patch.

The good news is that there's a workaround - set your scaling at 200%, launch AE, and then knock it back down to to your preferred scaling- the UI continues to display as it should.

[chrisbrearley]

Came here to report this as well. Thought I'd add my voice even though it's been pretty well covered already.

UHD monitor with scaling at 150%.

[kulpreet singh]

Sorry for the trouble caused, we are working on a fix.

Thanks,

Kulpreet Singh

[DannyA-MS]

Any update on when we can expect a fix? I see Photoshop had its first bug fix release for CC 2018 a couple weeks ago...

[gmilovanovic]

I believe you people know that workaround is not a fix... This problem is now a month old and it should be solved by now.

Please do something.

[kulpreet singh]

Hi all,

Our engineering guys are aware of this issue and they are working on a fix. I do not have an ETA for the updates, but you will get a notification once they are live. Thanks for your patience.

-Kulpreet Singh

[DannyA-MS]

Thanks for the update Kulpreet. Working in software, I know bugs can sometimes be insidious and time-consuming to fix.

I'll keep squinting in the meantime. I think I'm getting better at reading the overlapping numbers...

[Barchtic]

Seems odd how it isn't fixed yet...

[Szalam]

The After Effects update that came out last night (might take up to 24 hours to propagate to Adobe's servers around the world) fixes this issue. (And several others - it also adds some new functionality.)