Thanks for the clarification. I'll try to reproduce it at my end and will update,
Adobe Bridge CC 2018 v188.8.131.522 I have the exact same problem with my Metadata Templates completely scrambled, even though when I view them in the Template Folder they are in perfect alphabetical order. And, I have almost 200 custom templates I use frequently, so this is a pain. On top of that Bridge 2018 no longer supports the creation of Web Galleries. My perspective with the 2018 update is that so far it has been a huge step backwards. Any help would be greatly appreciated. Mark Weidman
Adobe Bridge CC 2018 v184.108.40.2062 The problem of scrambled metadata templates unfortunately continues. I spoke with an Adobe tech person who acknowledged this is a known problem and "should be fixed in the next update to Bridge", which could take a month or so. If you are like me and have hundreds of saved custom templates this is a huge time suck, and I am an unhappy & frustrated customer. Hopefully this will be repaired SOON!
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I started this thread five (5) months ago and, despite promises by Adobe engineers, there is no resolution in site. This has really really clouded my perception of Adobe. I have written five (5) letters to Adobe CEO Shantanu Narayen; each sent via FedEx. Each time an engineer would call me from India basically complaining about how busy & overworked that they are; and twice I was told the problem would be repaired in the next update. Well, the "next update" has come & gone and the problem still exists.
I encourage you to send letters expressing your frustration to:
Adobe Systems Incorporated
Chairman, President and Chief Executive Officer
345 Park Ave.
San Jose, CA 95110-2704
If anyone has found a competing software that has a similar function, but is working properly, please let me know as I am more than ready to jump the sinking Adobe ship.
H. Mark Weidman Photography
The very same problem has just started today (one day after the Mojave update, although all seemed fine yesterday after the update). This will be a massive hinderance to my workflow.
How can the alphabetical order of the metadata templates be restored ?
Adding to the ever increasing deterioration of Bridge (Not retaining last template in ‘file info’ box, as in the previous version of Bridge. No predictive recent keywords as in the previous version). And still no spellcheck !
I have found a workround for this abysmal issue, involving extra clicks, but at least getting to an alphabetical list.
When in 'File info' and picking the 'template' pulldown/pullup menu list, ignoring all of the templates listed (out of order), pick 'import' at the top and that takes you to the Finder view (in Mac) with the templates in alphabetical order
So, back to a logical and manageable format. Shame about the extra clicks, but with well over 50 templates, being added to all the time, I find it virtually impossible to work with an out of order list (especially when dealing with 1000 photos per day)
I hope that helps everyone, until Abode get this issue sorted out