5 Replies Latest reply on Oct 19, 2017 11:09 AM by Jeff Almasol

    Error opening Illustrator file (Ch 1.1)

    ryant36408470 Level 1

      I just upgraded to the non-beta 1.1 version of Character Animator and whenever I try to open my .puppet file or my illustrator file in Character animator, I get the 'error opening Illustrator file' error.

       

      I then tried to open and old project and the same thing happens.

       

      I have opened the Illustrator artwork in Illustrator CC 2018 and it opens fine.

       

      I'm running Windows 7 Pro on a Dell Latitude E7470.

       

      Thanks