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    Dolby Audio Decoder missing after Premiere CC 2018 (V12) update

    zeno303 Level 1

      I just updated to the most recent version of Premiere: CC 2018 from Creative Cloud.


      When I opened a project I had been working on earlier today that has some .ac3 tracks on some of the sequences, those tracks are redded out and I now get an error message "Missing Dolby Audio Encoder." I get the same message when I try to import .ac3 files into the updated Audition program.


      I have been using Premiere CC for several years, have installed all the updates & never had this problem before.


      I have an individual (not Enterprise) Subscription on Windows 7.  I ran CC Cleaner Registry check after the install.  It cleared up some paths, but didn't fix this issue.

      Please help.  I am up against a deadline!



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