I have been having issues recently with Acrobat XI crashing on DigSig.api.
Has anyone experienced this or have any insight on how to correct? The Windows event log error is below.
Faulting application name: Acrobat.exe, version: 188.8.131.52, time stamp: 0x59794b33
Faulting module name: DigSig.api, version: 184.108.40.206, time stamp: 0x597948d6
Exception code: 0xc0000005
Fault offset: 0x0000b014
Faulting process id: 0x1f1c
Faulting application start time: 0x01d3480e97fa5213
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\DigSig.api
Report Id: bb99342d-b431-11e7-becf-f8bc128af321
Sorry for the delay in response.
Could you please let us know if you are still experiencing this issue? If yes, try installing Acrobat to the latest patch and check if that resolves the issue. You may also download updates manually using this link: Adobe - Acrobat : For Windows
Reboot the machine after installing the patch and try again.
Feel free to update this discussion if you need any further help.