8 Replies Latest reply on Feb 24, 2018 8:50 AM by montxsuz

    Digital Editions 4.5 won't open

    cindyd1956 Level 1

      I have version 4.5 and 3.0 but 4.5 quit working and 3.0 won't let me open my books.  I tried to uninstall and re-install 4.5 and it worked for awhile then it quit again so I uninstalled and re-installed again and now it won't open.  What do I need to do so that it works on my laptop.  The desktop version works.

        • 1. Re: Digital Editions 4.5 won't open
          AM88 Level 1

          Same problem here on Windows 10. As of last night, when I try to open it there is some loading and then nothing happens. Monitoring the background processes, I see that it appears and then disappears a second later. Running as admin or reinstalling does not solve the problem. 3.0 opens but books don't work.

          • 2. Re: Digital Editions 4.5 won't open
            aa74416398 Level 1


            je rencontre le meme probleme.

            J installe 4.5 mais ne s ouvre pas

            Merci de votre reponse

            • 3. Re: Digital Editions 4.5 won't open
              claudiad82824141 Level 1

              ich habe eine Adope ID angelegt und immer wenn ich sie autizifieren soll sagt er geht nicht egal wo ich es versuche, ob Ebookreader oder Laptop. aber unterschiedliche Meldungen: am PC heißt es: Anmelde ID/Kennwort f. ausgew. ebsookanbieter  ist falsch. bitte erneut versuchen.

              • 4. Re: Digital Editions 4.5 won't open
                michaels30230407 Level 1

                This is a serious case of Adobe NOT CARING about its consumers.  I have tried contacting Adobe on all levels and I get nothing except 'use the forums' (because hopefully some poor beleaguered smuck like me will stumble on a fix) so Adobe doesn't have to fess up and fix it's bugs!  I am running a Windows 10 comp, and up until last week was working fine with Version 4.5.0.  Suddenly I was unable to open new purchases.  Google Play informed me I need the newest version.  Okay, download 4.5.7.  Suddenly everything stops.  It won't complete installation or even open.  At this point I plan to start letting the publishers know that Adobe is screwing up their sales by publishing crapware.  I won't spend money on books I cannot open!

                • 5. Re: Digital Editions 4.5 won't open
                  björnj40738589 Level 1

                  I have a similar problem: Adobe upgrade to 4.5.7 but I cannot get ADE to open any book.

                  My setup is W10 pro on a laptop.

                  Tried remove/reboot/reinstall -- did not help

                  • 6. Re: Digital Editions 4.5 won't open
                    björnj40738589 Level 1

                    Today the problem has vanished by itself. No clue why

                    • 7. Re: Digital Editions 4.5 won't open
                      cindyb49774734 Level 1

                      I am having the same issue. Very annoying. I have tried mumtiple things and nothing works. Help from Adobe is impossible to get. I am hoping someone at the library tech dept. can help me.

                      • 8. Re: Digital Editions 4.5 won't open
                        montxsuz Level 1

                        Same issue, same efforts, same frustration. I am not going to hold my breath for Adobe to help. I last used ADE last month, it worked, but crashed. Now nothing.  I own many epub books - paid for - and want to use my investment. So I went searching for other solutions. Two solutions I found:

                        1. Freeware program Calibre. I have not tested all my books, but the 3 books I purchased tonight all opened fine. It seems you can export as well, I have not yet tried that. But looking good. (Recommended on Microsoft support forum).

                        2. Converter program Epubsoft. It allows you to save your purchased book to PDF, which you can then read in a PDF Reader, without getting frustrated by ADE.


                        Adobe is obviously too rich to care about paying customers, and don't worry about us dumping their software such as Lightroom, Photoshop, ADE and even Adobe Reader - all of which I have dumped recently. Good luck.