1 Reply Latest reply on Oct 19, 2017 8:49 AM by kglad

    apps quit after laucnhing installer

    tiago pinheira

      My creative cloud started to quit immediatly when i try to open the desktop app.
      Lightroom quits when i entered develop mode and in Premirer, when i tried to preview/plya  clip it goes off too.


      i uninstalled everything, removed all the data from the creative cloud on my computer and tried a new installation,
      Now, when i try to open any installer (desktop app, lightroom or premiere) it quits always while loading.


      Anyone knows what the problem can be?
      many thanks!


      [the image says that the Adobe creative cloud is needed to solve the problem and it's not found or it's damaged and tells me to try a new version. i have nothing on my computer and i'm trying to install the desktop app...]