1 Reply Latest reply on Oct 20, 2017 3:36 AM by davescm

    Photoshop problems

    petrh55642427

      Hi, I cant open my Photoshop - these two windows allways comes up. Do you know where is the problem ?

      1.JPG2.JPG

        • 1. Re: Photoshop problems
          davescm Adobe Community Professional

          Hi

          Try holding down Alt+Ctrl+Shift as you start Photoshop (OPt+Cmd+Shift on Mac). The timing can be a little tricky, but if you get it right you will be prompted to deleted preferences. Do that and a new preference file will be built on start up.

           

          Dave