5 Replies Latest reply on Oct 20, 2017 9:16 AM by twaritar3263062

    Image Downloaded Instead of Saving in Preview Library

    melissa2241228

      I just attempted to save a photo to my preview library. I 100% know that is the choice I made. However, it gave a purchase ERROR instead. When I refreshed the screen to try to save again, it suddenly showed that I purchased it. In no way did I press the purchase license option. I do not want this photo. I have not downloaded it to my computer.

       

      Please advise how it can be removed and the credit restored to my account. This is definitely an error on Adobe's end. Thank you.