do you mean the Microsoft Windows compatibility mode? Yes that have i tried. The requirements are fulfilled my Computer.
I have the same problem.... i don't and WILL NOT update to the 1607 version of windows 10.
Please offer a link to the EXACT system requirements that this latest version of photoshop requires that version of windows as i could only find this one Photoshop system requirements . Where it says nothing about 1607 version and ALSO when prompted to update photoshop there was NO prompt that it will need version 1607 of windows the download and installation just started and now i cant find ANY way to start photoshop wasting time to figure out a solution while my clients wait for their projects to be done !!!
Please tell us why this issue occured and how can we resolve it, also if you made an update without specifying that it will need version 1607 i will END my contract with adobe cloud collection immediatelly as i can't have clients waiting for me to resolve your stupid communication problems!
Waiting on an answer for another 3 hours after which i'll switch to COREL !!!
I have the same problem after update Photoshop 22 January 2018! I don't want to update Windows to 1607. Tell me about the solution of the problem, please.
And I completely agree with Vlad.C.A, it is necessary to warn in advance about new requirements to software.
Thanks in advance
The only temporary solution i've found is to uninstall photoshop and then install an older version by clicking the small downward arrow next to the install button (we are in the CC-apps interface). The newest version that works is the 2017 one, both the 2018 versions require 1607...at least i can continue working and the new 2018 version doesn't have that much changes anyhow.
It is exactly what I did. But this is not a solution of the problem,
It’s not the same problem if you haven’t updated Windows. If you want to freeze Windows you can’t expect to be able to run the latest software and may need to freeze on an old Photoshop too.
Kerstin, and all,
Sorry for the Windows 10 version requirement confusion with Photoshop 19.x versioning.
- Photoshop CC 19.0 and 19.0.1 were able to be started with Windows 10 build 1511 and later.
- Photoshop CC 19.1, following Microsoft's lead, requires Windows 10 1607 and later to start. Windows 10 release information - current branch, build history
I'm working to get our System Requirements documentation updated to this effect, apology for the confusion/frustration caused by the lack of documentation update.
Why don’t you just install the older version with Creative Cloud to get your work done?
I installed the old version of Photoshop. After that, Photoshop lost all the actions and settings. And I lost a day to restore all this. It is necessary to warn about compatibility of versions in advance!
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I'm running Photoshop CC on 2 computers...1 have at home with latest windows 10 version....no problem.
The other computer is my company computer, and has an OEM Windows 10 based on 1511...therefore the latest Photoshop became not compatible with this operating system.
No way for my company to run Windows 10 on the lastest version.
What are our options other than downgrade in order to benefit from the latest Photoshop CC features, which is as far as i understood the reason why we are paying a monthly sub?!
Now mr. Gilson here i think has spoken the idea behind this, in fact this is the problem. Sure the devs can release new versions of their software with higher system requirements and it's ok they provided the easy solution to revert back to an older version (NOT ok though to not specify the requirements from the start - i mean in the CC GUI). Although their reply is simple - you want this, you must have windows version X - but isn't this a messure too drastic? if i had windows 7 i could;ve run the 2017 version without a problem (that's almost 8 years of compatibility since the OS was availlable) but if i have windows 10 i can't run the 2018 version (not even 3 yearssince the release of windows 10 in 2015)?? and i need version 1703 wich was released in July 27, 2017.
So in short: no one who has windows 7, vista, windows 8, windows 10 can run your latest software without the update from half an year ago??? or the ones that are having windows 7 (released in 2009 !!!!) can run photoshop but those who have windows 10 1511 (late 2015) CAN'T run it??? (btw can anyone confirm that it runs with windows 8.1 or windows 7 or is that another mistake in the "updated requirements section"
mr Gilson was right .... "why am i paying for the latest when i can only have the old?" (paying for the entire cc collection btw ... didn't even update the other adobe apps as to not find this same issue again)
Cause i can "get my work done" with Corel also .. but i was thinking: since i already pay Adobe a bounch per month why not use their software? the latest that is, to "get my work done". So you see? it's not about "getting our work done" that was resolved ... temporarily