0 Replies Latest reply on Oct 20, 2017 10:27 AM by kathleeng95764291

    Phone to Laptop

    kathleeng95764291 Level 1

      I opened a file on my iPhone 7 through Adobe Digital Editions and I tried to open the same file on my MacBookPro laptop with the same Adobe ID and it would not let me.  It gave me an error reading:

       

      Error getting License. License Server Communication Problem:

      E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      Please let me know how I could access this file on my laptop.  It is a purchased file from Heinemann's website (Fountas and Pinnell Literacy Continuum).

       

      Thank you!

      Katie