Illustrator cc 2018 boot up problem with plug-in

[bigsmille3]

hey,

i have a problem with my illustrator cc 2018 it doesn`t boot up.

i have tried everthing, i think the problem is the plug-in map, want when i delete that map illustrator boots ups

but than it doesn`t show the Inventory GUI

[Monika Gause]

Which system?

Which file exactly do you delete?

Which inventory GUI?

[bigsmille3]

system: Windows 10

The entire map plug-ins

inventory GUI:

[AshutoshChaturvedi]

We could not understand the term plugin map. are you referencing some third party map plugin?

Can you please get in touch with Adobe support. They should be able to get your installation working.

[Ray Yorkshire]

Guess bigsmile means MAPublisher (however you pronounce that,,,)  by Azenza Systems

from their website

Avenza Systems Inc. - GIS, Mapping and Cartography Software for Adobe Illustrator and Photoshop. Mob...

[bigsmille3]

I mean this map

[Monika Gause]

You drag the complete folder to the trash?

Just don't do that.

Which system is it?

Why do you think the plugins are the problem?

Have you tried resetting the preferences?

[bigsmille3]

The system I use is : Windows 10

and yes I have tried resetitng the preferences

[AshutoshChaturvedi · Accepted solution]

Please contact Adobe support.they should be able to get your install running

[chanaart]

When you installed the update did you trash the old preferences?

That might help!  Idid and the everything looks great!

including the plug inns

Hope this helps!