5 Replies Latest reply on Oct 22, 2017 11:28 AM by hatstead

    PSE 2018 would not start on my Win7 PC with message "Your application install seems to be damaged. Please reinstall the application"

    henri-luc

      Hello,

       

      I have succesfully upgraded from PSE 6 to PSE 2018 on my primary PC running Win7. PSE 6 continues to work but PSE 2018 refuses to start with above message, even after multiple reinstallation attempts with different choices.

       

      Since I have another PC running Win 8.1 and, according to license terms, PSE may be installed on 2 PC's, I have performed the same upgrade with the same installation package on my Win 8.1 PC and PSE 2018 works perfectly there.

       

      What may be wrong with my primary PC? All other Adobe products are working without issue.

       

      Thanks in advance for your assistance.

       

      Henri-Luc